SMS Policy and Terms
Last updated: March 2026
SMS/Text Messaging Terms
By providing your phone number and opting in to receive SMS messages from Mo Phanor / Mortgage Decision Coach, you consent to receive text messages related to our services, including but not limited to:
- Appointment reminders and confirmations
- Follow-up messages regarding your consultation
- Educational content about mortgage decisions
- Newsletter updates (if subscribed)
- Webinar and event notifications (if subscribed)
Message Frequency
Message frequency varies based on your interactions and subscriptions. You may receive up to 4 messages per month for newsletter subscribers, plus additional transactional messages related to scheduled consultations.
Message and Data Rates
Message and data rates may apply. Please check with your mobile carrier for details about your text messaging plan.
Opting Out
You can opt out of receiving SMS messages at any time by:
- Replying STOP to any message you receive
- Contacting us directly at 404-692-2444
- Emailing us at talktomo@mophanor.com
After opting out, you will receive one final confirmation message. You will no longer receive SMS messages from us unless you opt in again.
Help
For help or questions about our SMS program, reply HELP to any message or contact us at:
- Phone: 404-692-2444
- Email: talktomo@mophanor.com
Privacy
We respect your privacy. Your phone number and personal information will not be sold, rented, or shared with third parties for marketing purposes. We only use your information to provide the services you have requested.
Information collected includes:
- Name and contact information
- Phone number for SMS communications
- Email address for newsletter delivery
- State of residence for licensing compliance
- Communication preferences
Supported Carriers
Our SMS service is compatible with most major US carriers including AT&T, Verizon, T-Mobile, Sprint, and others. However, not all carriers support all types of messages, and some carriers may block or delay messages.
Terms of Service
By using our services, you agree to the following:
- You are at least 18 years of age
- You are the account holder for the phone number provided or have authorization to use it
- You understand that Mo Phanor provides mortgage decision coaching services, not lending services
- You acknowledge that any information provided is for educational purposes and does not constitute financial advice
- You will provide accurate and complete information when submitting forms
Disclaimer
Mo Phanor is a licensed mortgage loan originator (NMLS# 2420740) providing decision coaching services. The information provided through our services is for educational purposes only and should not be considered as financial, legal, or tax advice. Always consult with appropriate professionals before making financial decisions.
Changes to This Policy
We reserve the right to modify this SMS Policy and Terms at any time. Changes will be effective immediately upon posting to this page. Your continued use of our SMS services after any changes indicates your acceptance of the updated terms.
Contact Information
If you have any questions about this SMS Policy and Terms, please contact us:
Mo Phanor - Mortgage Decision Coach
Company NMLS# 2826
Direct: 404-692-2444
Office: 973-712-5876
Email: talktomo@mophanor.com